Career Opportunities

Employment opportunities are available in skilled nursing and personal care facilities, hospitals, and residential care agencies. Many individuals find jobs through temporary staffing agencies and home health-care services. The job outlook is very good for this field. Individuals interested in career advancement may pursue further study to become licensed vocational nurses and registered nurses.

 

Accreditation & Licensure

Completion of this training program prepares the student to work in the Home Care industry.

You must first be a Certified CNA by the State of California to receive HHA certification. If you have just taken the State test for CNA a copy of your proof of passing is required. The State will send you a card for the HHA it will have its own number and renewal is due at the same time as your CNA.


To check the status of a Nurse Assistant certification and Home Health Aide, call the registry line (916) 327-2445. To address problems or delays with certification, call (916) 552-8878 or fax to (916) 327-4320. Be advised that these lines are often impacted with calls and patience and repeated calls may be required. 

It is important to keep copies of all records, receipts, transcripts, and documents in your personal file. Loss of paperwork due to bureaucratic error can then be quickly remedied.

 

Maintaining Certification - (Continuation Education Hours)

Maintaining Certified Nursing Assistant (CNA) and Home Health Aide (HHA) status in the state of California requires 48 hours of approved continuing education every two years. Obtaining, documenting, and submitting records of these continuing education hours is the responsibility of the individual Nurse Assistant. Must have minimum 12 hours per year. A maximum 24 hours of online classes allowed.

If you are only working in Home Health Care you must have 8 hours of facility work under the supervision of a RN to Renew both CNA and HHA

If you work at a skilled nursing facility, the facility may provide classes that are approved for continuing education. In addition to fulfilling your requirements for recertification, the classes help you improve your skills and keep current with new practices and laws governing health care. 

If the agency you work for does not provide classes, they may have a list of resources. Many skilled nursing facilities and acute care hospitals accept people in their classes who are not employees of their facilities. 

St. Joseph Health System offers their courses to CNAs/HHAs in the community by calling Cathleen Lukrich at (707) 525-5300, ext. 3417 or online at CLUKRICH@stjoe.org.

Classes are also available through:

   

American Red Cross

Home Health Care, Inc.

5297 Aero Drive
Santa Rosa, CA 95403
Phone (707) 577-7600

4983 Sonoma Hwy. Suite E
Santa Rosa, CA 95409
Phone (707) 537-1412

 

On this state website you can obtain: https://archive.cdph.ca.gov/services/training/Pages/HealthProfessionals.aspx, a listing of approved CEU providers for online and in person classes for the State of California.

The post office box exclusively for the Professional Certification Branch of the Licensing and Certification Program is:

   

California Department of Health Services 
Licensing and Certification Program 
Aide and Technician Certification Section 
1615 Capitol Avenue, MS 3301 
P.O. Box 997416 
Sacramento, CA 95889-7416

Using this address will ensure that all application material for Certified Nurse Assistants, Home-Health Aides, Hemodialysis Technicians (CHTs), and other correspondence will get to the Aide and Technician Certification Section (ATCS) quicker.

 

Automated Telephone Responses

The number is (916) 327-2445. The CNA registry’s automated telephone responses are user friendly. Responses to status verification for applications will state whether or not the registry has received the application material and whether they can work as a Nurse Assistant or Health Aide.

For status inquiries for those previously certified, the response will state whether their certificate is active, inactive, or pending and whether they may work as a Nurse Assistant, Home Health Aide, or not. When the response is “under review” or “pending” or “delinquent,” the caller must talk to a telephone representative. 

Due to severe staffing shortages in the registry, facilities are encouraged to utilize the registry’s automated telephone response option for verification instead of having to speak to a representative. We are confident that this new system will help answer most questions.

 

New E-mail

The registry has established a direct e-mail for inquiries. Send e-mail to cna@dhs.ca.gov